CEOs who started solo or with a small team and have grown their business to more than 50 people regularly talk with me about how unhappy they are with their leadership team, with their company culture, with their sales, with quality control—and ultimately, with their profits.
“My sales team just isn’t seeing enough people,” is a typical complaint.
“My COO has more work than he can handle and isn’t delegating,” is another.
My response is usually something like this:
“You’ve created the perfect system for the results you’re getting. If you’re not happy with the results, you need a different system.”
Twenty years ago, I was heavily in debt. My wife and I had created the perfect system to continue to be in debt forever. It consisted of spending more than we earned, borrowing on our credit cards to the credit limit, taking amazing vacations (the first-class honeymoon in Rio, the villa in Tuscany, etc.) that we really couldn’t afford, remortgaging our home to squeeze out more equity whenever the credit card debt became impossible to pay, impulse buying (including a Saab and a Mercedes Benz we couldn’t really afford), and so on.
We had created the perfect system to generate debt. The coach I was working with the day I complained about my debt told me about my perfect system and then asked me, “Would you like to create a system that will get you a different result?”
We worked on creating a system that resulted in our becoming mostly debt-free. Our credit card debt was completely gone, our credit scores soared, and the only debt remaining was the consolidated college loan I took out for my daughters. A different system, bringing us a different result.
If your organization has grown to a point where you’re not happy with it and the results you are getting, it’s because whatever system (or non-system) you’re using is perfectly designed to get those results. Not happy with the results you’re getting? Change your system and your results will change.
Contact me to help you change your system, and keep REACHING…
Want to put some different systems in place?
